Privacy & Security Policy
Updated: July 18, 2016
Thank you for visiting www.ChewsHappiness.com (the “Website”). This privacy and security policy (the “Policy”) explains the information we collect about you on the Website or when you communicate with Chews Happiness, how we use the information, some of the security steps taken to protect the information, and the choices you have to review, revise and/or restrict our usage of this information. This Policy is part of the Terms and Conditions that govern the Website and that are binding on all Website users.
What information do we collect and how do we use it?
Chews Happiness collects information from our customers for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve shopping experience and to communicate about products, services and promotions. We collect information such as name, telephone number, email, postal address and payment information (“Personal Information”) that you provide to us when you register an account on our site, place an order, participate in a sweepstakes, promotion or survey, write product reviews, post customer-generated photographs and content, or create product collections, wishlists and other user-generated content. We may use this information collected online to process and fulfill your order and to send you order-related messages such as order confirmation and shipment confirmation notices. We maintain a record of purchases, wishlists, and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to send you offers, promotions, or information that we believe may be of interest to you. For those who sign up for our Chewsletter or email list, we offer advanced notice of sales, new merchandise, and Chews Happiness news.
In addition, we monitor site use and traffic patterns to improve our web site design and the products and services we offer as well as to determine what offers, promotions or information to send to you.
To serve you better, we may combine Personal Information you give us online, via mobile device, or through your communications with Chews Happiness representatives. We may also combine that information with publicly available information and information we receive from cross-references with select partners and others. By combining this information, we are better able to communicate with you about our products and services, special events and promotions, and better able to personalize your shopping experience.
Disclosure of Information
Chews Happiness may disclose information about you to other members of the Chews Happiness corporate family and our business partners. We will also disclose information as we determine to be required by law. We do not share information with third-parties who want to market products or services to you. In the event that assets or part or all of Chews Happiness is bought, sold or otherwise transferred, or is in the process of a potential transaction, customer information will likely be shared for evaluation purposes and included among the transferred business assets.
We do not share credit card or other payment information with third parties except for the purposes of processing payment for products and services you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit and gift cards.
Procedures to review your personal information and to opt-out
You can always update your personal information, opt-out of our mailing list, or opt-out of communications from us which are not related to a specific purchase. If at any time you would like to update your information or opt-out of communications from us, just email us at info@ChewsHappiness.com. Please be sure to include your email address, full name, mailing address, and specifically what you would like to change.
We adopt appropriate and industry-standard data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Website.
Sensitive personal information contained in orders placed on the Website are encrypted using secure sockets layer (SSL) technology. Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions. In order for SSL security to work, you must use an SSL enabled browser.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
If you still have concerns about ordering electronically, feel free to call (720) 943-4252 and place your order over the phone. Have the product name, size, and color ready for each item you wish to order. You can also mail your order and contact information to us at:
2857 Linden Dr.
Boulder, CO 80304
Attn: Order Processing
Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive Personal Information via e-mail.
YOU ARE RESPONSIBLE AT ALL TIMES FOR MAINTAINING THE CONFIDENTIALITY OF ANY PASSWORD OR OTHER ACCESS INFORMATION.
Our Business Partners
In order to most effectively serve you, our Website is hosted by an established third party host that uses strong, industry-standard security measures to protect your Personal Information. Credit card transactions and order fulfillment are handled by established third party banking institutions and processing agents (such as PayPal) who receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. Other than the foregoing, we limit access to Personal Information to only specific employees, contractors and agents who have a reasonable need to come into contact with your information. For example, we may provide members of our technical support team with limited access to your account in order to allow them to troubleshoot problems you may be having with the Website.
Our Website is not directed at children. In accordance with federal law, we do not solicit or knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If Chews Happiness learns that a child under the age of 13 has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under 13, please contact us as provided below.
Your California Privacy Rights
Chews Happiness may periodically update this Policy including for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting and continuing to use the Website you agree to accept any changes made to this Policy. Feel free to contact us with any questions about our Policy.
Email us at firstname.lastname@example.org. Call us at 720-943-4252. Or mail us at:
2857 Linden Dr.
Boulder, CO 80304